JOURNEY EXPLORER
00
Top of funnel
01
Journey
02
Avatar matrix
03
Activation
04
3D journey
Selected avatar
New member
Existing member
Policyholder
⛶
Present
PACELINE × LEC
Member journeys
SEP 25, 2026
Internal working session
LEC LENS
Combined
Marketing
BPO / service
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JOURNEY EXPLORERJOURNEY EXPLORER